Returns & Exchanges

Returns Policy
Last updated: 21.01.2026

We want you to love your order. If you need to return something, here’s how it works.

Change of mind returns

  • We accept returns on full-priced items within 14 days of delivery for store credit only.

  • Items must be unused, unworn, unwashed, and returned in original condition with packaging/tags intact.

  • Return shipping costs for change of mind returns are the customer’s responsibility.

Sale items

  • Sale items are final sale and can’t be returned for change of mind.

Faulty items

If you believe your item is faulty, please contact us as soon as possible (ideally within 7 days of receiving it) so we can sort it quickly.
Your rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986 apply.

How to lodge a return

Please contact us via our Contact Form with:

  • your order number

  • the item(s) you’d like to return

  • the reason for return (and photos if faulty)

We’ll reply with the return instructions.